There are already a few examples that illustrate the development of retail in the course of digitalization. Online retail is booming and is a serious competitor for stationary retail. The solution to counter this competition is digital stores, i.e. stores that inspire their customers with digital solutions and practical features at the point of sale…

People all over the world are more and more connected, and thanks to the IoT (Internet of things), even objects are increasingly linked and smart. These developments are also extending to product offerings, which is why customer experience is ever-evolving and generating new trends. Here are the top 3 you can expect in the upcoming…